WebInfra EasySurvey is an instant customer feedback device for different customer service premises. EasySurvey combines touch screen technology and the WebInfra Survey service into a reliable customer feedback collector. The service can also be used for measuring employee satisfaction. Top quality device and user interface ensures a high response rate.
Give feedback by pressing smiley icons on the touch screen. The smiley icons represent satisfaction e.g. for a product, service, atmosphere etc. The real-time monitoring of the feedback allows you to react instantly in a variety of customer service situations. Due to automatic reporting, the results are immediately available for the administrator.
Collecting customer feedback lets the customers know they are important to the company and that their opinions really matter. Feedback analysis gives valuable information to the company on how operations should be developed to be even more serving. Customer feedback data is collected from EasySurvey into one central location, so the information is easily accessible.
Does your organization need a solution for feedback management, measuring customer experience or success? EasySurvey pilot is an easy and popular way of trying out our service. Experience the easyness and operational reliability for yourself. Efficient data acquisition and real time reporting enables rapid response to feedback which allows you to develop your operations to meet the customer demands even better.
|